iWired is proud to announce live remote support for your network and home entertainment system
24/7/365
Phone, Email, Text & Chat Support
iWired already provides excellent Advanced Technical Support offered during business hours (Monday-Friday, 8:00 am – 4:30 pm). We are now taking it even further, offering 24/7/365 system monitoring and remote after-hours support. We have partnered with a national integration support company to offer what we believe is the industry’s best support system.
The company we partnered with, Parasol, is made up of like-minded technicians, programmers, and support managers from around the country to help with your remote support needs. These technicians have been vetted and cleared some of the highest possible background checks as we understand your need for privacy and data safety.
EXPERIENCE OUR BENEFITS
Benefits to You
Essential
Enhanced
Monthly Subscription
$29.95
$49.95
Proactive Monitoring and Remote Repair
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.
EXPERIENCE OUR BENEFITS
Remote Repair
Your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Support Coverage
We’re available to communicate with you in whichever manner best fits your lifestyle.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.
CHOOSE YOUR MONTHLY SUBSCRIPTION
ENHANCED PLAN $49.99
BUDGET ESSENTIAL PLAN $27.99
Proactive Monitoring and Remote Repair
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Proactive Monitoring and Remote Repair
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Discounted Service Call Rates
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
LET US ANSWER YOUR QUESTIONS
What can we monitor?
- Whether most of your network connected devices are up and running.
- Health of many connected AV devices and light switches (availability may vary depending on manufacturer).
- Internet up/down state and average upload/ download speeds.
What can’t we monitor?
- Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
- Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
- Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.