EXPERIENCE OUR BENEFITS
Benefits to You
Essential
Enhanced
Monthly Subscription
$29.95
$49.95
Proactive Monitoring and Remote Repair
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.
24/7 Technical Support By Parasol
iWIRED IS PROUD TO ANNOUNCE LIVE REMOTE SUPPORT FOR YOUR NETWORK AND HOME ENTERTAINMENT SYSTEM
24/7 Smart Home Technical Support by Parasol: Seamless Service, Every Hour of Every Day
24/7/365 - Phone, Email, Text & Chat Support
At iWired, we understand that a well-functioning smart home is essential to your lifestyle. Whether it’s managing your home automation systems, troubleshooting your entertainment setup, or ensuring your security systems are operating smoothly, reliable technical support is critical. That’s why we’ve partnered with Parasol, a leading provider of 24/7 smart home technical support, to offer round-the-clock assistance for all iWired clients. We’re excited for this additional layer of support for our customers and the partnership with the leading national integration support company to offer what we believe is the industry’s best support system.
What Is Parasol?
Parasol is a trusted technical support service designed specifically for smart home technology. From simple troubleshooting tasks to complex system diagnostics, Parasol ensures that your smart home devices, networks, and systems are running smoothly—no matter the time of day or night. Whether you’re experiencing connectivity issues, security camera problems, or network malfunctions, Parasol’s expert team is available 24/7 to provide real-time solutions.
Why Choose Parasol for Your Smart Home Support?
- 24/7 Availability: Problems don’t always happen during business hours. With Parasol, you’ll receive immediate assistance any time you need it.
- Expert Technicians: Parasol’s team is trained in the latest smart home technologies, ensuring efficient and knowledgeable support for any system iWired installs.
- Remote Troubleshooting: Many issues can be solved remotely, saving you time and the hassle of an on-site visit.
- Real-Time Monitoring: Parasol proactively monitors your systems to detect potential problems before they disrupt your smart home experience.
How Parasol Remote Support Works For iWired Customers
- Instant Access to Experts: Once your iWired system is up and running, you’ll gain access to Parasol’s support network. Simply call or email Parasol whenever you encounter a problem, and their team will start working on a solution immediately.
- Remote Diagnostics: In most cases, Parasol can diagnose and fix issues remotely, meaning you won’t have to wait for an on-site technician to resolve the problem.
- Proactive Monitoring: Parasol doesn’t just wait for something to go wrong—they actively monitor your system to ensure it’s functioning at its best. If a problem is detected, they’ll notify you and work on resolving the issue.
Benefits of Parasol for iWired Customers
If you’re an iWired client and want to ensure your smart home runs flawlessly 24/7, Parasol is the perfect solution. Contact us today to learn more about how you can integrate Parasol’s technical support into your smart home system and enjoy uninterrupted performance.
- Peace of Mind: With Parasol, you’re never alone in managing your smart home. Help is always just a call or click away.
- Reduced Downtime: The proactive support means fewer disruptions to your daily life, ensuring your systems are always optimized and functioning smoothly.
- Smart Home Security: From video surveillance to smart locks, Parasol ensures your security systems are always operational, keeping your home and family safe.
Experience Our Benefits
Remote Repair
Your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Support Coverage
We’re available to communicate with you in whichever manner best fits your lifestyle.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.
CHOOSE YOUR MONTHLY SUBSCRIPTION
Enhanced Plan $49.99
Proactive Monitoring & Remote Repair
Your system will be accessed remotely and oftentimes repaired without a service call.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Budget Essential Plan $27.99
Proactive Monitoring & Remote Repair
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.