iWired already provides excellent Advanced Technical Support offered during business hours (Monday-Friday, 8:00 am – 4:30 pm). We are now taking it even further, offering 24/7/365 system monitoring and remote after-hours support. We have partnered with a national integration support company to offer what we believe is the industry’s best support system.
The company we partnered with, Parasol, is made up of like-minded technicians, programmers, and support managers from around the country to help with your remote support needs. These technicians have been vetted and cleared some of the highest possible background checks as we understand your need for privacy and data safety.